What platforms does Sentopic run on?
Mac (macOS 10.15 or later, both Intel and Apple Silicon).
How does Sentopic collect Reddit data?
Sentopic uses Reddit's official API to fetch posts and comments based on your collection parameters (subreddit, time period, number of posts, etc.). You provide your own Reddit API credentials, which Sentopic uses to make requests directly from Reddit to your computer. All data is stored locally on your machine — nothing passes through Sentopic's servers.
How are Sentopic's AI features powered?
Sentopic's AI features (keyword suggestions, analysis summaries, and the chat assistant) are powered by leading language models from either Anthropic (Claude) or OpenAI (GPT) — you choose which provider to use. You provide your own API key from your chosen provider, and Sentopic sends only the necessary text for analysis. Typical usage costs $0.01-$0.20 per project analysis, and you only pay for what you actually use.
Why does Sentopic use my API keys instead of its own?
This design choice is what makes Sentopic's $10 one-time pricing possible. By having you use your own API keys and store data locally on your computer, we avoid the infrastructure costs that would drive fees up to $20-30 per month. You pay your AI provider directly for what you use — Reddit's API is free for typical research needs, and AI costs run $0.01-$0.20 per project. This approach keeps your ongoing costs low while giving you full ownership of your research.
How do I get my Reddit and AI API keys?
Full setup instructions with direct links are available in the Sentopic Documentation and in the Help section within the app. Setup typically takes 5-10 minutes.
What is the Sentopic return policy?
We offer a 14-day money-back guarantee. If Sentopic isn't what you expected, contact support@sentopic.io within 14 days of purchase and we'll process your refund, no questions asked.
Still have questions? Check out our project documentation or reach out to us at support@sentopic.io